FAQs
Should I be concerned about mold?
Mold is definitely a cause for concern and the remediation is a job that should only be handled by trained and certified specialists. Mold can lead to a number of health problems and can easily return if not eradicated properly.
Rockefeller’s includes a post-cleanup assessment by an independent environmental expert to guarantee the proper remediation of your property.
How do I know what my insurance will cover?
Get to know the scope of your coverage by calling your insurance agent and setting up a time to review your options.
Through Rockefeller’s Consulting, our experts can meet you to assess your property for areas of concern and together, we can modify your coverage to better fit your needs.
Do you work with insurance companies?
Absolutely. Rockefeller’s works with every insurance company and handles the details, start to finish, so that you don’t have to.
What happens if I need someone to come after hours, on a weekend, or holiday?
Call us any time. Since we opened our doors in 1979, we’ve never closed. Rockefeller’s operates 24/7/365 so that we can always be there for you.
Do you only work in the Albuquerque area?
No, we work across the state of New Mexico.
Do you offer “green” cleaning products?
Yes, we offer a wide variety of environmentally friendly, or “green” cleaning products to better serve our customers.
Do you offer housekeeping services?
Yes. We offer residential maid service personalized to fit your needs. From weekly, bi-weekly, or monthly service, to one-time deep cleanings, or specialty services, like holiday or spring cleanings, we custom tailor each service to meet your needs.
How much do you charge for an estimate?
Our estimates are free.
Are you licensed, bonded and insured?
Yes, Rockefeller’s companies are licensed, bonded and insured for your protection.
Why should I request a certified firm work to do the work on my property?
Selecting a certified firm ensures that you will receive the highest standards of workmanship backed by current industry knowledge and performed ethically.